After determining that a PA is required, we will obtain the appropriate PA form.

We will transfer solely basic patient and healthcare provider information to the required PA form and send it to the healthcare provider to review, complete, and sign.

Submit the PA form to the insurer if requested by the healthcare provider, or the healthcare provider can submit the PA form directly to the insurer.^a

We will follow up with the insurer to confirm receipt, check status, and obtain the outcome.